Reporting An Outage

Automated Phone System

Call 1-800-521-6144, select option 1 and follow the instructions. Please have the following items ready if possible:

  • Name on your account
  • Telephone number
  • Account number (if known)
  • Time power went off (if known)
  • Any observations or notes about your outage

Please be patient if the lines are busy. During major outages, our telephone lines are crowded with members calling in. Calls are answered 24 hours a day and answered in the order they are received.