To disconnect your electric service, please follow the steps below.
- Have your present address and forwarding address ready.
- Please have your account number handy if possible.
- Be prepared to tell us the date you would like to disconnect your service.
- Call us at 1-800-521-6144, Monday through Friday, between 8:00 am and 5:00 pm.
For security reasons, all requests to disconnect service should be made via the phone with a member relations representative. The process should only take a few minutes. Also, please be sure to provide a forwarding address so that we may mail you your capital credits check and final bill.
Please note that any bills left unpaid will be turned over to a collection agency.