Disconnect Service

To disconnect your electric service, please follow the steps below.

  • Have your present address and forwarding address ready.
  • Please have your account number handy if possible.
  • Be prepared to tell us the date you would like to disconnect your service.
  • Call us at 1-800-521-6144, Monday through Friday, between 8:00 am and 5:00 pm.

For security reasons, all requests to disconnect service should be made via the phone with a member relations representative. The process should only take a few minutes. Also, please be sure to provide a forwarding address so that we may mail you your capital credits check and final bill.

Please note that any bills left unpaid will be turned over to a collection agency.