SmartPay Prepaid Electric Billing
Your bill. Your terms.
SmartPay is a “pay-as-you-go” prepaid service that allows you to pay for electricity how and when you choose. You set the payment plan that works for you and the amounts that fit your budget. Plus, with no security deposits, late or reconnection fees, SmartPay can give you great peace of mind that you are in more control of your monthly budget.
Your One-Stop-Shop For Account Management
Visit MyOzarks, our new and improved way to manage your SmartPay account, online or on your mobile device for account management. Monitor your daily usage, set up notifications and pay your bill, all in one convenient location.
Enjoy an enhanced user interface with the ability to receive up-to-date news and information related to your account and service. All at your convenience.
How much does SmartPay cost?
Who can sign up for SmartPay?
Do I have to pay a deposit with SmartPay?
Are there any late or reconnection fees?
If an account is disconnected and sufficient payment is not made within seven consecutive days, the account will be considered inactive and a final bill will be mailed.
How do I know if SmartPay is right for me?
Statistics also indicate that "pay-as-you-go" electricity programs often help lower consumption due to members' awareness of usage patterns. So, if you're interested in monitoring and lowering your electricity use, you may potentially benefit from SmartPay.
How do I make SmartPay work for me?
What if my account runs low?
If your account balance falls below zero, your service will be subject to disconnection at any time. However, purchasing more electricity is easy, reconnection is almost immediate, and there are no late, disconnect, or reconnect fees. You can pay 24 hours a day by phone or online or make a payment at one of our office locations.
What if I have an existing account balance?
Do I get a monthly bill?
Can I opt out of SmartPay?
How much money should I keep on my SmartPay account?
How do I stay informed about my account or balance?
Will I lose my Capital Credits?